Sagas Design Safety Notice:
sagas design are not responsible for any text, spelling, grammar or graphical errors. We not responsible for any embroider/printed items, cost, etc that occurred due to that mistake. Please double check the artwork and have your clients sign an approval form to waive future responsibility on your side. Never ever go straight to production without proofing first!In the event that sagasdesign.com is to design/copy at the request of a Buyer a likeness of a person, product, logotype or any other device provided to us by the Buyer, Buyer hereby represents that said likeness is being produced with the knowledge and consent of the individual or entity having the rights there to. Upon request of sagas design. Buyer shall provide the company with evidence of authority to produce such likeness. Buyer agrees to hold sagas design. Company free and harmless from all liability and indemnify sagasdesign.com, Company for any loss, damage, or injury which Company may suffer as a result of producing said likeness. The obligation of the Buyer shall extend to payment for all legal fees and other out-of-pocket costs incurred by sagasdesign.com company as a result of the reproduction of the likeness requested by the Buyer.
The use of the sagasdesign.com website and the sale of products and services offered on this Website are governed by the terms and conditions set forth below and all other disclaimers, guidelines, policies and terms and conditions of sale appearing on this Website under Customer Service (collectively, the “Terms and Conditions”). Your use of this Website in any manner, whether browsing, activating an account with us or making a purchase, constitutes your acknowledgement that you have read the Terms and Conditions and that you agree to follow and be bound by them. sagasdesign.com reserves the right to modify or change the Terms and Conditions at any time without prior notice to you. Therefore, we recommend that you please read them carefully each time you use this Website.
sagas design Refunds and Corrections:
Customer satisfaction is our highest priority. Completed artwork that is incorrect or does not meet the specifications listed in the instruction when the order was placed will be edited and corrected with no addition charge to the order, as long as the request is within reason. Before going into any kind of production or other use of the completed file, we ask customers to view the file thoroughly for any errors in the artwork.sagasdesign.com is not responsible or any ruined articles, errors, or other problems in any productions material or any other use from the completed artwork.
If in the event that a completed order does not meet the customer’s requirements yet no instruction was listed when placing the order, sagasdesign.com may need to add an editing fee for the correction. Amount of the fee is up to the discretion of SagasDesign.com management and will be in regards to the difficulty of the correction.
Refunds on completed orders will be given at the discretion of sagasdesign.com Management. All jobs that contain an error will be corrected for free if it is deemed our fault. However, sagas design company needs to have the opportunity to fix error with an appropriate time given. Refunds/Voided Invoices cannot be given if that opportunity for correction on the file/s is not given.
Regarding digitizing, please note that the digitizing can produce varied results based off of what material is being stitched on and what machine is used and the settings on the machine. Please make sure to do a test sewout on the actual material and same machine that will be used for production. We will make adjustments/corrections if needed, but we are not responsible for any loss resulting from tests or production in any way.